We ship from Marrakesh, Morocco.
This is where we have our workshop with +15 skilled artisans.
And where we make the brass fixtures.
Once you put your order you must count for a handling time and a shipping time.
Handling time can take from 2 days to 4 weeks. The majority of the fixtures are being prepared in less than a week. The longer preparation times are for customized orders and special requests.
Shipping time is less than a week. We use express shipping so you don't have to worry about any procedures or customs documentation.

In Macopper we believe that real pictures are essential for a long term relationship and for setting expectations.
So we use only our own pictures photographed in our studio in Marrakesh. And also pictures shared from our customers.

At Macopper, we stand by the quality of our products. If for any reason you're not satisfied with your purchase, you can return it within 30 days from the date of receipt. To be eligible for a return, items must be unused and in their original packaging. For more details, please check our return policy page.

One of the main important benefits you might consider when getting a brass faucet or fixture. Is to have the living finish. The patina. And to have a fixture that will pass the test of time.
In Macopper we use certified brass material that we purchase at a premium price.
Quality brass material is 3-5 times more expensive than cheap brass that explains the variations in pricing you might see elsewhere.

5 years warranty, and we provide any replacement parts needed.

• By contacting us on contact@macopper.com

• Yes, but please contact us before placing the order for the approval.